#Bridgestone firestone employee handbook plus#
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They pay these store managers well over 100 grand a year and their service personal $8.00 an hour. Maybe if someone from Bridgestone looked through our invoices they would fired the crooks ruining their company. When quotas for profit are the only motivation for a sale, customers get screwed. The managers directly defy company rules and policies and are not watch-dogged. They are not certified and not trained to inspect parts or to do anything more than match numbers on a screen. Many of the people doing alignments or brakes are unqualified.

#Bridgestone firestone employee handbook free#

Every alignment, free rechecks included is actually performed at our shop. Brake flushes are done correctly, though often not needed. They blame corporate for their over-selling and price gouging. I work in a Brevard County Florida TiresPlus and the management is certainly corrupt. Some of what I just read is true, not all. In the end I was fired for a unfounded customer complaint brought on by the service manager, this is with out a doubt the worst place to work broken dangerous equipment hoists falling don't raise all the way tell management or supervisors and they say make it work,odd that I was fired 2 days after it was reported to corporate that I was looking for a new job this region is famous for firing employees the day after turning in 2 week notices they call it a security risk? The biggest risk is working for them, So this failing store has more disgruntled customers due to a ignorant service manager that has no mechanical knowledge of any kind coming from a food service background but can lie like a rug to sell anything corporate calls and chews us out for being down on to clear their decks that have to be sold to make quota, who cares what we look at that accually needed repaired our repair orders never looked like our inspection forms we turned in by time what was needed to get corperate off managements case to clear the decks and beat sales categorys from last year, top producer 3 years, no raise no vacation no bonous to top it off was told I had to buy my own scanner 12 grand evap smoke machine 2600 and a/equipment because it wasn't in the stores budget but I needed it to do my job? The Company is corrupt!!!!ДЄll sounds exactly like the des Moines is stores 100% true I worked there 3 years never missed one day averaged 11 hours a day 6 days a week average, that means 7 days a week at times and up to 13 hours a day being told to clock out for lunch a half hour even if it was before leaving and most times when told I had to work threw it because we were to busy to stop for lunch, told every year I couldn't take my vacations due to being to busy but I still couldn't get paid for it eather, always in the top 8 techs in the region every week, when told I needed to move to a failing store to boost it up my regional supervisor told me I needed to start giving 100% to my company? What have I been giving? To Sum it up, they can't diagnose to save their life, they lie about alignments, and sell you things according to their bonus. A repair shop should recommend what you need, not what will make their bonus bigger. When buying tires, they only want to sell Bridgestone or Firestone because they get a $3.00 spiff on Bridgestone and a $1.50 on Firestone.

#Bridgestone firestone employee handbook plus#

Tires Plus only sells you what they need to hit their focus points, not what you actually need for your vehicle. The store every morning got a phone call from the district, yelling at the management about not selling enough flushes, or alignment dollars, or Inspections. I told all my friends and family even when I worked there not to bring there cars in due to their poor abilities to fix car. None of the techs at this location were even currently certified, they were glorified parts changers. If a vehicle was brought in for a brake noise he would recommend half the braking system!!!! I was at the time and still am currently ASE certified, and have worked as a tech for many years.

Anytime a vehicle was brought in for a misfire the 'lead tech' would recommend a whole new ignition system (plugs, wires, coils) I mean EVERYTHING!! This lead tech would only grab the tickets that would pay money and pick and choose his jobs.

Related: Tires Plus - Repair Review from Hales Corners, WisconsinДЎ00% of the time when a brake flush was charged for $78.99 they only evacuated and refilled the reservoir, they didn't flush the lines or bleed the calipers. I had many fights with the manager and the techs about this. If you had an alignment policy you only will have done the first time you buy the policy and that's it. While I was there, they lied to every customer that ever brought there car in for an alignment recheck, it was never done.

I worked for Tires Plus in Florida for over 3 years.